| General Information |
| What is the Pit Community? |
| The Pit Community is the world's first, totally interactive, online motorcycle enthusiast community. As a member, you will receive a personal webpage complete with your information, photos, interests, commentaries and contact information. And because you have total control over the content and preferences, you call the shots on sharing and interacting with thousands of other biker members. |
| How do I become a member? |
| Joining is easy and takes just a couple of minutes. Simply click Register Now on the Pit Community homepage. Create a user name and password, read and agree to the Terms of Use, then click Submit. Your Pit Page will be instantly created and it's now time to go to work building it out. You must be at least 16 years of age to join the Pit Community. |
| Can I use the same login and password I use for MotorcyclePit? |
| Yes. If you already have a user name and password, you will simply need to enter it in the login on the Pit Community homepage to instantly create your Pit Page. Once created, a Pit Community link will appear on your My Account page. This link will take you directly to the Pit Community whenever you are logged in. |
| Is the Pit Community free? |
| Yes. Every facet of the site is FREE. The Pit Community is supported by other services provided by Motorcycle Pit. In the future, Motorcycle Pit may add Premium services, but they will never affect the features you currently enjoy. They will always be FREE. |
| What is the Pit URL? |
| Your Pit URL is your web address for your Pit Community page. You can share this address with others when you want them to go directly to your page without searching the Pit Community. |
| I forgot my password. |
| Click Forgot Password on the Pit Community homepage, enter the email you used at registration, and your password will be mailed to you promptly. |
| I forgot my username. |
| Click Contact Us at the bottom of the page to request your username. You will be required to provide personal information you provided at registration in order to receive your username. |
| How do I change my personal information? |
| You can change your personal information from either your Motorcycle Pit My Account page or your Pit Community Edit My Profile page at any time. |
| How do I cancel my Pit Community membership? |
| Login to your Pit Community page, click Edit My Profile then select Preferences. Select the checkbox that requests to delete your account then click Save. Once confirmed, your page will be gone forever. If you wish to create a new Pit Page, you can use the same login and password to start from scratch. |
| Pit Communication |
| What is a Friend? |
| Friends are members you have approved to be displayed on your Pit Page. You will also be displayed on their Pit Page. Friends have the right to Post Comments, Send Private Messages, and Send Bulletins to one another. Friends also have access to member Pit Pages that are set to Private. |
| How do I add Friends? |
| You must approve Friends in your Pending Requests. Your outgoing requests to other members are displayed in your Friend Requests. |
| What is a Private Message? |
| A Private Message is essentially an email that is shared between Friends. You must be Friends in order to send and receive Private Messages. |
| What is a Bulletin? |
| A Bulletin is sent to ALL your friends at once. They will be found in your Bulletins Inbox along with a copy of your sent Bulletins as a way to confirm delivery. Bulletins are an excellent way to inform your Friends of an upcoming event or simply engage them in general group conversation. |
| What is a Pit Comment? |
| A Pit Comment is for public view and will be displayed on your homepage in the Pit Comments. Unless your profile is set to Private, anyone can view Pit Comments. You can only post Pit Comments to Friends. |
| Pit Community Modules |
| What are the Pit Community Modules? |
| The modules are links that are located on the gray navigation bar at the top of your homepage. |
| What is the difference between Browsing and Searching? |
| Browsing allows you to search for Pit Community members based on information they have provided in their profile. You can make your search as wide as you want by selecting no criteria, or as narrow as you want by selecting more criteria. Searching, by contrast, allows you to find a specific member of The Pit Community by Display Name, Name, Email or Location. |
| How do I invite people I know to join the Pit Community? |
| You can invite as many people as you wish to join the Pit Community from the Invite Friends module. You can only send to five (5) people at a time, and must separate their email addresses with a comma. To invite more people, simply repeat the process. |
| What is considered Inappropriate Content? |
| We ask all members to do their part to help keep the Pit Community a clean and safe environment by informing us of inappropriate content found while browsing the site. Photos and/or member data cannot contain nudity, sexually explicit content, violent or offensive material, or copyrighted images. |
| How do I report Inappropriate Content? |
| If you find content that is considered inappropriate, please click the Report module to inform us. Content deemed in violation of our policy will be removed from the site and violators are subject to suspension. Motorcycle Pit reserves the right to determine what is inappropriate content. |
| Why can't I post messages to the Pit Discussion boards? |
| The Pit Discussion Boards is an independent module that requires a separate login and password in order to post messages. Once the Discussion Boards open, click the register link to create your user name and password. Feel free to use the same ones you use for The Pit - just go through the process one more time. |
| Personalizing Your Pit Page |
| How do I edit the information displayed on my homepage? |
| When logged in, click Edit My Profile and select the Basic and Advanced tabs to edit your personal information. Changes will take effect immediately upon clicking Save. |
| How do I change my preferences? |
| When logged in, click Edit My Profile and select the Preferences tab to set your Member Page setting, change your email notifications or delete your profile. |
| How do I customize my Pit Page? |
| When logged in, click Edit My Page. A window will open that will allow you to type in your personal content. You can use Basic HTML to truly customize the colors, fonts and formatting of your page. We have provided a useful link that will provide you with basic HTML tags. Your page is limited to 4500 characters. |
| Pit Photos |
| How do I upload a photo? |
| When logged in, click Add/Delete under Pit Photos. In this table, click Browse to locate the desired file then click Upload. The process may take a moment so be patient while your photo uploads. When the upload is complete, it will appear in the Pit Photos table. |
| How many photos can I upload? |
| You are currently limited to four (4) photos. This may change in the future. |
| Are there restrictions on photo size and file type? |
| Yes. Photos are limited in size to 600kb. If your photo is larger than 600kb, please resize it and/or save it in a format that reduces the file size before uploading. You can upload jpg, tiff and gif. |
| What does Make Primary mean? |
| The photo that is selected to Make Primary will become your display photo on your homepage. You can change your display photo at any time. |
| How do I delete an existing photo? |
| Click the delete button under any photo you wish to delete. |
| Are my photos always shown on my Pit homepage? |
| Yes. However, only registered members will be able to enlarge those photos. Non-members will only be able to view the photo thumbnails. This is a great way to arouse their curiosity. |
| Privacy |
| What does it mean to set my Pit Page to Private? |
| Setting you Pit Page to Private allows ONLY friends to view your Pit Page. Non-friends must request to be added to your Friends in order to view your Pit Page. |
| How do I set my profile to Private? |
| When logged in, click Edit My Profile, then select the Preferences tab. Change your profile to Private then click Save. All newly created Pit Pages are set to Public by default. |
| How do I block a user? |
| When logged in, select Block This Member to prevent them from accessing your page. This is useful if you are being bothered or harassed by a member. The best approach is to ignore them for a while and they usually go away. Blocking a member is a last resort solution. |
